Service Status
Current Service Status
We aim for our services to be 100% available 100% of the time. But sometimes things go wrong. When they do, you can follow the current status updates here. Our dedicated Development Team will do their best to resolve any issues as quickly as possible, and to keep you updated on their progress.
There is a disturbance in the force...
| Service | Status |
|---|---|
| Contracts |
|
| Payments |
|
| Add-on services | |
| Planned maintenance: DNB | Affected services | Affected markets |
|---|---|---|
We have been informed that DNB will be undergoing maintenance on April 20th between 03:00 - 11:00 CEST. During this time frame, you will not be able to connect a DNB bank account to our payment service. If you're planning on using our service and is a DNB customer, please complete your payment before or after the planned maintenance. April 12th 12:00 |
Payment service |
Sweden, Norway |
| Planned maintenance: Nordea | Affected services | Affected markets |
|---|---|---|
We have been informed that Nordea will be undergoing maintenance on April 21st between 01:00 - 11:00 CEST. During this time frame, you will not be able to connect a Nordea bank account to our payment service. If you're planning on using our service and is a Nordea customer, please complete your payment before or after the planned maintenance. April 12th 12:00 |
Payment service |
Sweden, Norway |
| Sbanken technical difficulties | Affected services | Affected markets |
|---|---|---|
We have been notified that Sbanken is experiencing technical difficulties, causing problems for Sbanken customers using our Norwegian payment solution. If you are in the process of transferring a purchase sum to the escrow account, please use an account from another bank or try again later. Contact our support if you have any questions. April 10th 17:04 |
Payment service |
Norway |
March 18th 09:55
FIXED: Broken autofill function on FINN.no contracts
We received reports that contracts created through FINN.no didn't automatically fill out the contract fields that should retrieve information from the marketplace ad on FINN.no. This was due to an update on FINN's side, and on April 15th we could confirm that the issues were resolved. Contracts created after April 15th should properly collect information from the marketplace ad, once again.
March 28th 2024, 12:06
FIXED: Broken buttons for iPhone users
Around lunch time on March 28th we discovered that some buttons within our contract service didn't work for iPhone users. Our developers quickly found a solution and deployed a bug fix. According to our information this problem should now be solved. If you're still encountering problems on an iPhone device, please reach out to our support.
March 12th 2024, 14:08
FIXED: Technical disturbance for PDF generation
After a system update, our PDF generation system stopped working and consequently made the PDF copy and signing certificate of contracts unavailable. As soon as we found out, our developers reverted the update that caused the problem. All users that signed a contract during this time frame should have had their PDF copy and signing certificate made available later the same day. Please contact our support if you have any questions or need assistance.
February 22nd 2024, 10:34
FIXED: Technical disturbance for live chat support
Our live chat support service provider was experiencing technical disturbances, that severely affected our ability to help our customers with their inquiries. If you tried to get support on the 22nd of February but didn't reach through, please try again now.
November 30th 2023, 17:33
FIXED: Delayed email sendouts
Our email sendout service provider was experiencing technical disturbances, that delayed our email sendouts. By now, all the emails that were delayed should have been delivered, but if you are missing an email you expected, please reach out to our support.
October 20th 2023, 14:10
FIXED: Dysfunctional email sendouts
Our email sendout service provider was experiencing technical issues that made links in our email sendouts dysfunctional. Emails sent after 3:15 pm should work just fine. Please report any deviations to our support by sending an email to support@swiftcourt.com.
October 10th 2023, 13:30
FIXED: Dysfunctional email sendouts
Our email sendout service provider was experiencing technical issues that made links in our email sendouts dysfunctional. Emails sent after 3:30 pm should work just fine. Please report any deviations to our support by sending an email to support@swiftcourt.com.
Note: We only show past outages that has occurred in the last 6 months.
