Service Status
Current Service Status
We aim for our services to be 100% available 100% of the time. But sometimes things go wrong. When they do, you can follow the current status updates here. Our dedicated Development Team will do their best to resolve any issues as quickly as possible, and to keep you updated on their progress.
There is a disturbance in the force...
| Service | Status |
|---|---|
| Contracts |
|
| Payments |
|
| Add-on services |
|
| Other | |
| Sbanken technical difficulties | Affected services | Affected markets |
|---|---|---|
We have been notified that Sbanken is experiencing technical difficulties, causing problems for Sbanken customers using our Norwegian payment solution. If you are in the process of transferring a purchase sum to the escrow account, please use an account from another bank or try again later. Contact our support if you have any questions. April 10th 17:04 |
Payment service |
Norway |
June 3rd 2024, 10:15
FIXED - Issues ordering addon services
Some Norwegian users experieced issues ordering addon services over the weekend as they were wrongly asked to re-confirm their phone number. This issue has now been resolved, and we apologize for any inconvenience caused. If you tried to order an addon service this weekend without success we ask you to contact us and we will manually send in your order.
June 3rd 2024, 10:10
FIXED - Nordea Norway technical difficulties
Nordea in Norway had technical difficulties on their side spanning the 29th to 30th of May. Since then we have received word that most of these should be resolved and have been able to confirm that we can see transactions go through again. Hence, you should be able to use your bank account located in Noreda Norway together with our payment service as usual. Please reach out to our support if you are still having issues.
May 29th 2024, 16:55
FIXED - Support Chat Temporarily unavailable
Users can contact us again via the support button on our website. The reason for the problem was that our support chat provider Intercom was experiencing issues with their service. If you tried to get support on the 28nd of May but didn't reach through,please reach out to our support.
May 28th 2024, 09:52
FIXED - No PDF Contracts generated for fully signed Norwegian contracts
PDFs of fully signed Norwegian contracts are now being generated again. The issue was conatained to contracts signed between approximately 21:30 and 22:15 on Monday 27 May. These PDFs should now be available.
March 18th 2024, 09:55
FIXED: Broken autofill function on FINN.no contracts
We received reports that contracts created through FINN.no didn't automatically fill out the contract fields that should retrieve information from the marketplace ad on FINN.no. This was due to an update on FINN's side, and on April 15th we could confirm that the issues were resolved. Contracts created after April 15th should properly collect information from the marketplace ad, once again.
March 28th 2024, 12:06
FIXED: Broken buttons for iPhone users
Around lunch time on March 28th we discovered that some buttons within our contract service didn't work for iPhone users. Our developers quickly found a solution and deployed a bug fix. According to our information this problem should now be solved. If you're still encountering problems on an iPhone device, please reach out to our support.
March 12th 2024, 14:08
FIXED: Technical disturbance for PDF generation
After a system update, our PDF generation system stopped working and consequently made the PDF copy and signing certificate of contracts unavailable. As soon as we found out, our developers reverted the update that caused the problem. All users that signed a contract during this time frame should have had their PDF copy and signing certificate made available later the same day. Please contact our support if you have any questions or need assistance.
February 22nd 2024, 10:34
FIXED: Technical disturbance for live chat support
Our live chat support service provider was experiencing technical disturbances, that severely affected our ability to help our customers with their inquiries. If you tried to get support on the 22nd of February but didn't reach through, please try again now.
November 30th 2023, 17:33
FIXED: Delayed email sendouts
Our email sendout service provider was experiencing technical disturbances, that delayed our email sendouts. By now, all the emails that were delayed should have been delivered, but if you are missing an email you expected, please reach out to our support.
October 20th 2023, 14:10
FIXED: Dysfunctional email sendouts
Our email sendout service provider was experiencing technical issues that made links in our email sendouts dysfunctional. Emails sent after 3:15 pm should work just fine. Please report any deviations to our support by sending an email to support@swiftcourt.com.
October 10th 2023, 13:30
FIXED: Dysfunctional email sendouts
Our email sendout service provider was experiencing technical issues that made links in our email sendouts dysfunctional. Emails sent after 3:30 pm should work just fine. Please report any deviations to our support by sending an email to support@swiftcourt.com.
Note: We only show past outages that have occurred in the last 6 months.
