1.1 Swiftcourt (Pvt) Limited has its registered address at No. 40 Galle Face Court 2, Colombo, 03, 00300 (“Swiftcourt” “we” or “us”). This document contains a policy statement regarding Swiftcourt’s collection, use and processing of personal data (“Privacy Policy”). This Privacy Policy is applicable when you register an account and use our contracts through our application as a customer (“Service”). Swiftcourt is the Controller for your personal data when using the Service as we decide how and for what purposes your personal data is processed.
1.2 All definitions in this Privacy Policy shall be interpreted in accordance with the Personal Data Protection Act, No. 9 OF 2022 Gazette by the Democratic Socialist Republic of Sri Lanka.
2.1 We will process the following personal data about you:
name;
email address;
phone number;
IP-address;
address;
facebook user ID;
bank account information;
payment card details;
Identification number;
Ad-ID; and
timestamps of certain events in the contract and payment process.
2.2 We are unable to provide you with the Service unless you provide the personal data in (a)-(k). The personal data is either provided to us directly by you or collected from the marketplace where you placed your ad.
3.1 We will process the personal data set out above for the following purposes:
to administrate your account and to provide the Service we need to process your name, e-mail address and telephone number, the processing is necessary in order to be able to fulfil the contract with you;
to provide the Service we need to process your IP address and your contracts including the content thereof, the processing is necessary in order to be able to fulfil the contract with you;
we will process the personal data that you have provided in your ad listing or in your marketplace user profile on the marketplace’s website. Our legitimate interest is to provide you with a service which will save you time and effort by having certain information prefilled;
we will process your address when needed to fulfil a contract between you and another user. Our legitimate interest is to enable you to enter into contract with other users;
we will process your payment card details and/or bank account details when needed to fulfill a contract between you and another user. Our legitimate interest is to enable you to enter into contracts with other users;
by accepting to use a service provider in either the contract stage, signing stage or the contract overview stage you consent to the transfer of your name, telephone number, e-mail address, address and bank account information to that service provider. This may also be information about the other party in the contract;
by accepting to use a service provider in the Service, you consent to the transfer of your name, telephone number, e-mail address, address and payment card details/bank account details to that service provider;
we will process the Ad-ID provided from the marketplace. Our legitimate interest is to enable you to enter into contracts with other users with ease by pre-filling the contract with ad info
we will process timestamps of specific events in relation to the contract and payment process. Our legitimate interest is to provide a secure service and to prevent fraud.
3.2 You also have the right to recall your prior given consent. The withdrawal of your consent does not affect the lawfulness of the processing based on the consent before its withdrawal, and we may continue processing your personal data based on other legal grounds.
3.3 If you object to the processing of your personal data that is processed based on public interest or the legitimate interest of the controller, we will cease to process your personal data for these purposes if we have not been able to provide you with sufficient support for our processing.
4.1 We share and transfer your personal information to our partners, service providers and other relevant third parties, e.g. marketplaces, regulators, payment service providers, banks, security companies, hosting service providers.
We share and transfer personal data to the following service providers and for the following purpose:
Amazon Web Services ( www.aws.com ); Storage of your user data
Mailchimp ( www.mailchimp.com ); Email to your email address
Brevo ( www.brevo.com ); Email to your email address
46elks ( www.46elks.com ); Send an SMS to your telephone number
Intercom ( www.intercom.com ); Support via live chat
We share ad ID and timestamps back to the marketplace (ikman.lk). The sole purpose of data sharing is to enable the marketplace to identify transaction cycles, thus improving the buying and selling experience on the marketplace.
4.2 When visiting our website, you may be directed to other websites where personal data is collected outside of our control. The privacy policy of the other website will govern the personal data obtained from you on that website, for example Facebook.
5.1 We may access, preserve and share your personal data in response to a legal request (like a search warrant, court order or subpoena or the like), or when necessary to detect, prevent and address fraud and other illegal activity, to protect ourselves, you and other users, including as part of investigations.
5.2 For the sole purpose of preventing fraud, we may share your IP Address and location, Internet Service Provider, email address, and domain data to related third parties, e.g. marketplaces at the time of creating a user in our Service. Third parties may store the data for an indefinite time, however, they will only process this data for the purpose of preventing fraud on their side.6.1 We collect information by using technology such as cookies, pixels and local storage (on your browser or device). For information about how we use this type of technology, please see our cookie policy (available here: Cookie policy).
7.1 We will store your name, e-mail address, telephone number, contracts and the information you have provided us in the Service as long as you have an account. If you wish us to delete your account, we will delete your personal data mentioned above.
7.2 We will store transaction history as long as you have an account. Before deleting an account, we will always ask if you also wish to also delete your transaction history.
7.3 We will store and process your IP address as long as you have transaction history stored with us or until you wish us to delete the contract associated with your IP address.
8.1 You have the right to recall your prior given consent. The withdrawal of your consent does not affect the lawfulness of the processing based on the consent before its withdrawal, and we may continue processing your personal data based on other legal grounds.
8.2 You have the right to request access and further information concerning the processing of your personal data, or request that we correct, rectify, complete, erase or restrict the processing of your personal data. You may also raise an objection against the processing of your personal data.
8.3 If the processing is based on the legal grounds of consent or fulfilment of the contract you have the right to data portability. Data portability means that you can receive the personal data that you have provided to us, in a structured, commonly used and machine-readable format, and have the right to transfer such data to other data controllers.
9.1 To exercise your rights, or if you have any questions regarding our processing of your personal data, please contact our Data Protection officer (DPO) Johan Hedén Hultgren at the following address: dpo@swiftcourt.se, Dockplatsen 1, 211 19 Malmö. In your letter/e-mail please state your full name, the e-mail address used for registration and insert any other information Swiftcourt needs in order to process the request.
9.2 If you have any complaints regarding our processing of your personal data, you may file a complaint to the competent supervisory authority. You can find out more about the local supervisory authorities under the following link: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
10.1 If we make major changes to this Privacy Policy we will notify you when you login to the Service. If your consent is required due to the changes, we will provide you additional prominent notice as appropriate under the circumstances and, ask for your consent in accordance with applicable law.